As a result of the COVID-19 global pandemic, our advocacy work has become even more critical. It is well known that a humanitarian crisis took place in long-term care homes across Canada, with Ontario being one of the hardest hit provinces. The residents and staff in LTC homes are most vulnerable to the spread of infection and the impacts of outbreaks. This is due to the fragile health conditions of the residents who live in congregate settings, combined with the pre-existing sector issues of under funding, under staffing, and a lack of regulatory oversight. It was these system weaknesses which led to LTC homes not being able to effectively control and respond to the pandemic and protect the residents and staff from the devastating harm caused by COVID-19. The situation improved in 2021, however the death toll and impact on the sector has left residents, families, and the workforce in mourning and burnt out.

As the death toll rapidly increased during the first waves of the pandemic, society became aware of the poor living and working conditions in LTC homes. Several reports and investigations were conducted, most notably by the Auditor General and the Commissioner, which focussed on finding the root causes of the poor living and working conditions in LTC homes. These reports focused on the problems that have faced the LTC sector for decades and included recommendations for the provincial government to take action.