Concerned Friends volunteer Sheila Elston was recently interviewed and quoted in an article and on radio by the CBC.
“If they’re just going in for one incident, that a resident fell and there’s no injury, they’re only looking at documentation, they’re looking at the policy of falls prevention and they’re not looking at was the resident cared for properly,” said Elston, who previously worked as an administrator and director of care in long-term care for 39 years.
