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Board of Directors


Kristle Calisto-Tavares – President
Kristle’s interest and passion in seniors’ care began as a teenager volunteering in a local hospice in her hometown. More recently, a family member’s personal experience in long term care opened her eyes to the shortcomings and giant gaps in the system. Through her social-purpose business, Kristle works with organizations and enterprises toward collaborative changemaking. She is passionate about the work Concerned Friends is engaged in and eager to lend her two decades’ worth of skills in the citizen sector toward building a movement that uplifts the standard of care and quality of life for all seniors living in long term care.

Sharon Filger – Vice-President
Sharon has a Master’s Degree in Social Work (Community Development) and more than 40 years’ experience working in the non-profit service sector. She held various direct service and senior management positions including, most recently, as the Executive Director of The Macaulay Child Development Centre, a multi-service child and family support charity in Toronto. She has led various inter-agency and community planning groups; served on the Board of Directors of local and provincial associations; and contributed to government policy through participation on various provincial and municipal Task Forces and Advisory Groups. She has co-authored/edited several Professional Manuals.

Heeba Abdullah – Director-at-Large
Heeba has a strong passion for working with the geriatric population. In addition to working as an occupational therapist in multiple long term care homes and retirement homes over the past 7 years, she has been volunteering with seniors over the past two decades as an activity aide, companion, and general volunteer in both Toronto and Ottawa. She has a Bachelor’s of Science in Biology and Gerontology, a Master’s of Health Sciences in Occupational Therapy, and is currently pursuing a Master’s in Health Administration. Heeba hopes to be a strong advocate for residents in long-term care homes.

Isabell Berry – Director-at-Large
Isabell has been an avid animal and human rights activist her whole life, participating in various organizations to raise awareness and build a kinder and more compassionate environment for all. She has been working in marketing strategy for almost 20 years with some of the top brands in the world. She has had personal experience with the challenges in securing retirement care that is responsive, clean, joyful and cost effective and hopes to be able to make a difference in the availability of excellent care for all who need it. Isabell and her family, including husband, two daughters, as well as numerous four-legged family members, live in beautiful Fergus Ontario. When she is not riding horses or crafting marketing campaigns, she enjoys skiing, hiking and reading.

Marsha Clyne – Director-at-Large
– bio coming soon

Alice Gaudine – Director-at-Large
Alice is a nurse educator with a Master’s in Nursing and a PhD in administration, with over 40 years of experience as a Registered Nurse. She is a fellow of the Canadian Academy of Nurses. She is aware of the need to develop and implement national standards for long term care. The COVID pandemic (temporarily) brought the lack of LTC national standards to the public’s attention but for a variety of reasons, advocacy is needed to improve LTC. She believes that the work of Concerned Friends fills an important gap in health care through helping individuals and families, and through advocacy to promote changes in the provision of LTC.

Kathleen Knowlton-Krueger – Director-at-Large
Kathy is a graduate CCW from Humber College with an extensive career in Social Services, where she was an advocate for children and their families, private counselor, and Community College teacher. She is currently the Administrator for the Community Services Bureau of a Police Service. Her advocacy skills were of benefit when caring for her own parents over a period of twenty years. Throughout this journey, Kathy experienced, firsthand, the many stumbling blocks, inadequacies in care and gaps in services for the elderly. Her passion for preserving the dignity and overall, wellbeing of the vulnerable population brought her to Concerned Friends.

Sharon Lee – Director-at-Large
– bio coming soon

Lynette Mader – Director-at-Large
Lynette has a 21-year background managing a non-profit as well as volunteering at board, committee and hands-on levels for a variety of organizations including Cystic Fibrosis Canada, Tourism London, Barrie Kinettes, municipal council committees, Women’s Institute and more recently a long term care volunteer. She has been appointed to numerous provincial committees and panels through her work. Lynette’s father entered Long Term Care in 2018 and passed away in 2021 during the pandemic. While her dad was in a good home that navigated the pandemic reasonably well, the experience was eye opening and traumatic. She witnessed many of the systemic challenges that present limiting factors to improved quality of life for residents, even before the pandemic. Lynette joined Concerned Friends because she wanted to be part of a provincial movement to affect policy change. She continues to volunteer at a local non-profit LTCH.

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130 Merton St, Suite 600
Toronto, ON M4S 1A4

416.489.0146