2024 Inspections Report Card Released


Today Concerned Friends released their analysis of Ontario’s inspections of Long-Term Care Homes in 2024.  Following a review of all Ministry Inspection Reports, the following critical issues emerged:

  1. Proactive Compliance Inspections: There were 260 Proactive Compliance Inspections (PCIs) conducted out of
    approximately 600 Long Term Care Homes. This is an increase of 100 over 2023 but still falls short of the Ministry standard of one PCI per home per year. This is a serious shortcoming in Ontario’s commitment to accountability and quality and must be addressed. PCIs inspect homes for all of Ontario’s long term care standards, and are in addition to any focused inspection arising from a complaint or a critical incident.
  2. District Variances: Comparing non-compliances with standards across districts, we found one outlier: the Central – East region had much higher than average numbers of non-compliances. This is a red flag that requires explanation. Was this a result of more thorough inspections or of worselong term care homes in that district? Does the Ministry
    use Inspection data to identify priority areas for training or resources?
  3. Critical Areas of Non-Compliance: Our review continued to identify three long-
    standing and important areas of non-compliance: Abuse by staff, Neglect by
    staff, and Inadequate Infection control measures. These areas are central to the
    delivery of quality, safe care. How is the Ministry planning to improve these
    issues for 2025 and beyond?


For over 40 years, volunteer-run registered charity Concerned Friends has been advocating for quality, safety, and dignity in Long-Term Care Homes. The full report on 2024 inspections of long term care homes can be found on our website here.


For media inquiries please contact:
Lorna MacGregor or Alice Gaudine

info@concernedfriends.ca

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130 Merton St, Suite 600
Toronto, ON M4S 1A4