Add your voice
to ours.
Together we can make a difference.
Our PROGRAMS
Wayfinding Program
Trying to choose a long-term care facility? Looking for help in resolving a problem within a facility? We can help.
We have helped hundreds of families through our free Wayfinding Program.
Education & Resources
We offer education and resources on Ontario’s Long-term Care system.
Our goal is to help you understand and navigate the long-term care system.
Latest News
Planning For the Long-Term
Lise Cloutier-Steele, a member of Concerned Friends, is an Ottawa writer and the author of There’s No Place Like Home: A guide to…
Nutrition in Long-Term Care – The System Needs to Change
“One cannot think well, love well, sleep well, if one has not dined well.” – Virginia Woolf. Why Focus on Nutrition? Proper…
Long-Term Care Education Series: Transforming Senior Care to Become More Inclusive, Resilient and Connected
Join the Conversation Concerned Friends is pleased to announce the next webinar of a series of one-hour online presentations. Each edition of…
Our Mission Statement
Our vision is a system where individuals living in long-term care homes have access to health and support services that best meet their diverse needs. Where every person has a voice that is heard and rights that are respected. Where those being served feel safe, cared for, and part of a vibrant inclusive community.
A central component of the work that Concerned Friends does is in amplifying the voices of residents and their families toward systemic change that improves standards and quality of care, but also in holding space for individuals and families to process, find hope, and feel resourced and empowered to take next steps on behalf of those in care.
Our Latest Success Story
Sherry called our hotline with concerns about her father’s roommate who was rearranging and taking his possessions in his shared long-term care room. As a result, her father was not sleeping at night which was affecting his health. Multiple complaints and calls to the home administrator were not getting results.
Our wayfinding volunteer spoke with Sherry and gave her a number of resources and ideas on what she could do to ensure this situation was resolved. Sherry appreciated having someone outside of the home administration to talk to for advice.
