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Our WORK
Advocacy
We identify important issues in the long-term care home (LTCH) system and brings these issues to the attention of government officials.
Through our advocacy work, we engage fellow Ontarians to amplify the needs of LTCH residents and families.
Education & Resources
We offer education and resources on Ontario’s Long-term Care system.
Our goal is to help you understand and navigate the long-term care system.
Latest News
Make LTC a Priority in this 2025 Ontario Election
Surprise! February 27, 2025 is Election Day in Ontario. This provincial election is another important opportunity for us all to exercise our…
Ontario Pre-Budget Submission 2025
Concerned Friends started off 2025 with a submission to Ontario’s Pre-Budget Consultation. This annual event is an opportunity to have input into…
2024: Year in Review
Wow what a banner year! The board of directors of Concerned Friends has been extraordinarily busy in 2024. This year: >>> We…
Envisioning the Future of Long Term Care
Our vision is a system where individuals living in long-term care homes have access to health and support services that best meet their diverse needs. Where every person has a voice that is heard and rights that are respected. Where those being served feel safe, cared for, and part of a vibrant inclusive community.
A central component of the work that Concerned Friends does is in amplifying the voices of residents and their families toward systemic change that improves standards and quality of care, but also in holding space for individuals and families to process, find hope, and feel resourced and empowered to take next steps on behalf of those in care.
Our Impact
The Concerned Friends Reviewer Team closely follows LTCH Inspection Reports to stay apprised of accountability and trends. We use this information to support our advocacy efforts when writing to and speaking with government officials to underscore priorities and areas for improvement. One such area has been the slow progress on annual proactive inspections and visible efforts to address reported incidents and infractions in a more timely manner.
Over the last year, we have seen the total number of inspections increase from 1643 in 2022 to 2826 in 2023. The number in 2023 is even slightly higher than that in 2019 and is much higher than the number of inspections during the COVID -19 pandemic. Further, the number of follow-up inspections in 2023 increased by 53% to numbers more similar to the pre-pandemic rate.
Concerned Friends continues to advocate for consistent, comprehensive and unscheduled inspections of ALL long-term care homes in Ontario.
